We aim to deliver all of our web orders placed before 2pm Mon-Fri on a next working day basis, however if the daily volume is high we can only guarantee those placed selecting the Next Day delivery charge (again, before 2pm). You will receive a tracking number on the day the order is due to leave, and this will become active once the courier has logged the package at the depot.
We are sure you will love your purchase from Rupert and Buckley, however in the event that you wish to return for refund or exchange then please do so within 28 days of receiving.
Please ensure the item(s) are returned to us within the original packaging, and retain all tags and labels. PLEASE DO NOT WASH ANY GARMENTS BEFORE RETURNING. In any instance other than a size mis-fit, garments should not have been worn before returning. Garments should be checked carefully before wearing to ensure there are no defects. The address for returns is: